Your privacy is important to us. To help you better protect your privacy, ICEsoft provides this Policy Statement to inform you about our information practices and the choices you can make about the way your personal information is collected, used and disclosed.
Whenever we collect Personal Data information from you we do so with your awareness and permission. If you don’t want us to have access to the information we request, don’t fill out the forms. If you want to access our products and services and for whatever reason you don’t feel comfortable with us having access to the information requested, please email us and we will see what we can do to accommodate you using other means.
Depending on the type of interaction you are engaging in with the company; we can request different kinds of information. For the most part this information may include, but not be limited to the following:
Depending on whether or not you are procuring support or services from us we may additionally require:
We use your personal data:
Except for very limited circumstances ICEsoft will do its best not share your Personal Data with anyone other than yourself and/or your employer. ICEsoft may disclose your personal data to third parties under any of the following circumstances:
ICEsoft respects your privacy and will makes every effort to provide you with effective opt-out options with regards any promotional or direct marketing styled communications you may receive from ICEsoft and its employees. We will do our best to provide opt-out options with every promotional communication we send out. If for whatever reason our unsubscribe systems fail to work, please contact us and we will expedite your removal from any mail out lists. Please note that if you choose not to accept promotional e-mails, you may not receive special offers that may be of value to you.
Regardless of your “opt-out” status, you may still receive the odd communication from ICEsoft. Typically these will be in regards to a service or information request you may have submitted, reminders of training, webcast, or webinar session you registered for etc. ICEsoft also reserves the right to contact you in the event that we find an issue with a product or service you have purchased that may requires your immediate attention.
Our website is designed to automatically captures IP addresses and to issue cookies. We use IP addresses to help diagnose problems with our network and server, identify users, and to help secure our website against cyber attacks, viruses or improper activities.
If you need to update any aspect of your personal data, please contact us. We will do our best to get the changes you want made into our data base as quickly as possible.
If you have any questions about any of these practices, please feel free to contact us.
ICEsoft reserves the right to change this policy from time to time. If we do make changes, the revised Privacy Statement will be posted on our website with prominent notifications that the statement has been changed.